We will use your personal information to process your order, to provide you with process support on this site and to take further action as set out inPrivacy Policy.
The terms of use of the above site are written in masculine language but what is said in it applies to both women and men.
www.cherkov.com is the online store (hereafter the website), of Cherkov A.M. 313062648 (hereinafter the company), from 14 Sde Boker St. Givatayim, operating a business at the above address for art studies and services for artists.
Intellectual Property and Copyright
The content of the site, which includes product images, text, technical specifications, graphics, etc., is the original content of the site owners.
It is hereby clarified that the owners of the site will take very seriously an infringement of their intellectual property rights and it is strictly forbidden to copy and / or reproduce and / or distribute and / or publish and / or use the content displayed on the site and / or do any action, directly or indirectly, that violates Or damage to the company's intellectual property, without express prior written permission.
How to purchase
Purchasing products through the site is permitted to any person who legally holds a valid credit card. The images displayed next to the products illustrate their content. Next to each product, its price is displayed in shekels and includes VAT. Products will be purchased by adding them to the shopping cart. You can add and subtract items and change quantities in the shopping cart at any time until the order and actual purchase are completed. At the end of the order, confirm the order at the site checkout and go to the payment page. The payment is made Using credit cards in a secure purchase on the website. Billing by other payment methods is possible Contact us.
way of payment
After editing the shopping basket, go to the payment page. The order details and the total order amount to be paid will appear on the payment page. In order to complete the order, you must enter billing and shipping information, confirm terms of use in the checkbox and click on the send order button. Upon sending the order, you will be redirected to a secure payment page where you will be required to enter the credit card details for the charge and confirm the payment. The payment on the website is secure and the information transferred is encrypted with SSL technology. The transaction is carried out through Yaad Serig through Max's clearing services. The charge is made when confirming the payment form and clicking on the credit clearing button. After receiving the payment confirmation, the order goes to preparation.
Order preparation
The product store is online and you can place orders on the site at any time of the day and any day of the week. Orders will be processed on the next business day from the date of the order. Business days do not include Fridays and Saturdays, holiday eves, Holy Week, holidays and Sabbath days. The preparation of the order is done according to the list of products and quantities as received in the order form on the website. If it turns out that a certain product is out of stock or that the preparation of the order requires a longer processing time than usual, the company will inform the customer and the customer will reserve the right to make changes to the order or cancel the business. At the end of collecting the products and preparing the order, it is delivered to the customer according to the method of delivery he chose.
Delivery and delivery
Delivery of the products up to 7 business days for self-pickup or delivery with a courier to your home:
- Pickup
Self-collection will be carried out from a collection point bMoshav HaYogev Only after receiving a message that the order is ready for collection. The collection point is not a physical store of the site and it is not possible to purchase on the spot. The products are stored in the company's warehouses in a place without public reception and when ordering self-collection, the products are delivered to the collection point within 7 business days. When the order has arrived at the collection point and is waiting for collection, the customer will receive a notification about this and will be able to come to collect.
- Shipping
Delivery is made through the services of an external courier company Yisgav Couriers Ltd. with a courier to the customer's home. The shipping cost is NIS 30 and for purchases over NIS 300, shipping is free. Delivery time to the recipient's address is up to 7 business days (up to 10 business days for remote locations) and subject to the courier company's policy. The company will not be responsible for direct or indirect damages as a result of delay or failure to deliver an order on time, due to the shipping company, an external party or any other party that is not under its control. A delay will not be considered a breach of the company's obligation to supply the product. Deliveries are not coordinated in advance, but couriers contact the customer upon arrival. In the case of a shipment whose delivery was unsuccessful due to the unavailability of the customer with the courier after several inquiries, another delivery attempt will be made and then the package will be returned to the company and no refund of shipping fees will be given to the customer. In the case of a shipment whose delivery was unsuccessful due to incorrect recipient information entered in the order form on the website, the customer will be required to pay additional shipping fees for delivery to the correct address or alternatively will be returned to the company and collected by the customer in coordination with the company.
Return of products / cancellation of transaction
If a product arrives defective to the customer's home, together with the shipping picture in its packaging as received, the company will be responsible and will replace the product for the customer at no cost.
In case of cancellation of a transaction, any product can be returned complete and in its original packaging, which has not been used, within 14 days of receiving the product. Cancellation of a transaction can be done by contacting the website management by email [email protected]. The returned products must reach Studio Charkov, where the customer will bear the costs associated with returning the product. The company will refund the full value of the product returned to the customer minus a cancellation fee of 5% of the transaction price or NIS 100, whichever is lower.
Jurisdiction in any matter and dispute will be vested in the Tel Aviv court.
Privacy Statement
In order to make the purchase on the website, the customer will provide his personal details and the credit card number in his possession, the company needs these details to complete the purchase process and charge the credit card. We guarantee that the information will be used for the purpose of making the transaction on this site only, will not make any other use of the information collected.
Sending advertising information
From time to time, the company will send updates and promotions to website customers via SMS or email. If a customer wishes to remove his details from the distribution list, he will inform about this in a repeated message.
General
The company Charkov is entitled to change, edit and amend these regulations from time to time and without being obliged to give notice of this in advance. Any changes will take effect immediately. This does not detract from the right of the Charkov company to refer any matter concerning the rules of use and/or the use of the site to any court and/or other quasi-judicial entity, at its discretion.
Customer Service
For any questions / inquiries, you can contact customer service via email: [email protected]
The use, viewing and purchase of the site constitute consent to the site's regulations.
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